Privacy Policy
Dubiland (dubiland.ae)
Last updated: 01-01-2026
At Dubiland — All About Dubai (“Dubiland”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your data when you visit or use our website, mobile experiences, and digital services (collectively, the “Platform”).
By using the Platform, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue using the Platform.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information You Provide
- Full name
- Phone number
- Email address
- Company/agency details
- Property listing details
- Profile data
- Payment information (handled through secure third-party gateways; we do not store card details)
- Messages or inquiries submitted through forms
1.2 Automatically Collected Information
When you use the Platform, we collect:
- IP address
- Device type, browser type, operating system
- Pages viewed, time spent, and interactions
- Cookies, pixels, and similar tracking technologies
- Location data (approximate, based on IP)
1.3 Lead & Listing Data
If you submit property listings or request marketing services, we may process:
- Property details
- Images, videos, floor plans
- Pricing and availability
- Lead data and inquiries generated from your listings
1.4 Third-Party & Public Data
We may receive information from:
- Social media accounts you connect
- Advertising partners
- Publicly available business directories
2. How We Use Your Information
We use your information to:
2.1 Provide and Improve Our Services
- Create and manage user accounts
- Display property listings
- Facilitate communication between agents, developers and users
- Provide customer support
- Improve platform usability, features, and security
2.2 Marketing & Advertising
- Display personalized ads
- Run remarketing/retargeting campaigns
- Send promotional content (with opt-out option)
- Promote listings or projects you submit
2.3 Lead Generation
When a user submits an inquiry, we may:
- Forward the inquiry to the listing agent or developer
- Provide lead insights to subscribers
- Track performance for marketing campaigns
2.4 Compliance & Security
- Prevent fraud or misuse
- Enforce our Terms & Conditions
- Comply with applicable UAE laws and regulations
3. Sharing Your Information
We may share your data with:
3.1 Real Estate Agents & Developers
If you inquire about a listing, we share your details with the agent, broker, or developer responsible for that property.
3.2 Service Providers
Trusted third parties that help us operate, such as:
- Hosting and cloud services
- Payment gateways
- Email service providers
- Customer support tools
- Advertising technology partners
They are required to protect your data.
3.3 Legal Requirements
We may disclose data if required by:
- UAE authorities
- Law enforcement
- Regulatory bodies
3.4 Business Transfers
In case of merger, acquisition, or restructuring, your data may be transferred as part of the business.
4. International Data Transfers (Pakistan & Other Regions)
Our operational, sales, or support teams may be located outside the UAE, including Pakistan.
By using the Platform, you consent to your information being processed in such countries with appropriate technical and organizational safeguards in place.
5. Cookies & Tracking Technologies
We use cookies, pixels, and similar tools to:
- Improve user experience
- Analyze site traffic
- Provide personalized ads
- Measure campaign effectiveness
You can manage cookies through your browser settings.
6. Data Security
We implement industry-standard security measures to protect your information from:
- Unauthorized access
- Alteration
- Disclosure
- Destruction
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.
7. Your Rights
Depending on your location and applicable law, you may request:
- Access to your personal data
- Correction of inaccurate information
- Deletion of certain information
- Restriction of processing
- Opt-out from promotional emails
- Opt-out from targeted advertising
To submit a request: privacy@dubiland.ae
8. Retention of Information
We retain data only as long as necessary for:
- Providing our services
- Legal and regulatory obligations
- Resolving disputes
- Business analysis and reporting
After retention periods expire, data is securely deleted or anonymized.
9. Children’s Privacy
The Platform is not intended for children under 18.
We do not knowingly collect personal information from minors.
10. Links to Third-Party Websites
Our Platform may contain links to external sites.
We are not responsible for their privacy practices.
We encourage you to review their policies before interacting.
11. Content Responsibility (Listings & Media)
Users posting listings or promotional content are responsible for:
- Accuracy
- Ownership of images, videos, documents
- Compliance with UAE laws
- Not posting prohibited content
We may remove content that violates law or our Terms.
12. Changes to This Privacy Policy
We may update this Privacy Policy occasionally.
Updated versions will be posted with a revised “Last updated” date.
Continued use of the Platform means acceptance of changes.
13. Contact Information
For privacy questions or requests:
Dubiland — All About Dubai
Email: privacy@dubiland.ae